ims Testimonial - Tax Law Office

As an established law office that specializes in tax and succession planning, it is essential that our tax law office can stay connected through an information system that won’t let us down.

From the very beginning, Information Management Systems has established and maintained the network that we use. They have taken care of everything from the base network and file server to the integrated software that we use every day to efficiently complete our work done. By using numerous Microsoft software programs, Amicus Attorney, Quick Books and Time Slips, IMS helps our business organize our database systems, correctly bill our clients and keep our accounts accurate. They maintain and work with all of our systems so we can remain productive.

Not only does IMS keep our filing and document preparation systems working correctly, but they also integrate our communications systems. IMS has even gone so far as to consolidate our voice mail into our e-mail. It is very important that our company can also communicate through our cell phones, and IMS makes sure we can do this by integrating them through our exchange server and land phones.

When we first started our business, we utilized another company’s services. One of the problems we had with this company always having someone different arrive to work with us when we had a problem. Since these ever-changing workers were never familiar with our business and systems, they always ended up wasting our time and energy.

With IMS, however, we don’t have that problem. If we ever have issues, or if our File server goes down, they have someone onsite or working for us remotely almost immediately. One phone call from us is all it takes. IMS is always available within a matter of minutes, and rather than having 14-15 people in our office sitting around and wondering what to do, the problem is solved as quickly as possible. Lost productivity means lost revenue, and through the timely responses we get with IMS, we are getting the quality service that our company needs.